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Last Modified August 21, 2020
Acting Resource Guru collects information on our users in various ways, including, but not limited to, by Your voluntary submissions and/or participation in services provided via the Site and Services, from third parties and through cookie and other tracking technology. Acting Resource Guru collects the following information:
- Personal Information
“Personal Information” refers to information that tells us specifically who You are, such as Your name, phone number, e-mail address, postal address and possibly information relating to certain support or customer service issues. In many cases, we need this information to provide to You all or a portion of the services that You may have requested.
- Submission of Reviews, Ratings, and Comments
We collect information that You voluntarily provide as part of our Site and Services, including, but not limited to, messages, posts, comments, responses, reviews and ratings You submit through the Site and Services (“User Generated Content”). Acting Resource Guru may, in our sole and absolute discretion, share Your User Generated Content with others. If You do not want information shared with others, You should not submit User Generated Content. Once You have submitted User Generated Content, we reserve the right to publish it in any medium to others.
- Aggregate Information
We may collect general, non-personal statistical information about the use of the Site and Services, such as how many visitors visit a specific page on the Website, how long they stay on that page and which hyperlinks, if any, they click on. This information represents a generic overview of our users, including their collective viewing habits, and allows us and third parties to modify information, promotions, offers and/or discounts on services and products based on user traffic and behavior. We collect this information through the use of technologies such as ‘cookies’ and web beacons, which are discussed in greater detail below. We collect this information in order to help enhance the Site and Services to make for a better visitor experience.
- Third Party Information
We may supplement information You provide to us with information from other sources, such as information to validate or update Your address, payment card or other demographic and lifestyle information. We use this information to help us maintain the accuracy of the information we collect, to enable us to fulfill our services and products, to target our communications so that we can inform You of services, products and offers that may be of interest, and for internal business analysis or other business purposes consistent with our mission.
- Other Tracking Technologies
Tracking technologies may record information such as: Internet domain and host names; Internet protocol (IP) addresses; browser software and operating system types; clickstream patterns, and; dates and times that our Site and Services are accessed. An IP address is a number that is automatically assigned to Your computer whenever You are surfing the web. Web servers (the computers that ‘serve up’ webpages) automatically identify Your computer by its IP address. The Site and Services may also use technology called “tracer tags”. These may also be referred to as “Pixels”, “Clear GIFs” or “Web Beacons”. This technology allows us to understand which pages You visit on our Website and other ways You interact with our Site and Services, such as the frequency of Your comments posted through the Site and Services. These tracer tags are used to help us to optimize and tailor our Site and Services for You and other users of our Site and Services. We may link the information we record using tracking technologies to Personal Information we collect.
Use of Information
The information Acting Resource Guru collects is used in a variety of ways, including:
- for internal review;
- to improve the Site and Services;
- to optimize third-party offers of services and/or products;
- to verify the legitimacy of reviews and ratings;
- to notify You about updates to the Site and Services;
- to let You know about services, products and promotions that You may be interested in;
- to get reviews and ratings;
- for our marketing purposes and the marketing of discounts offered through our Site and Services by service contractors (collectively “Contractors”);
- to fulfill and provide services and products, including personalized or enhanced services, requested by You, and;
- internal business analysis or other business purposes consistent with our mission.
Disclosures and Transfers of Information
We do not disclose Personal Information to third parties, except when one or more of the following conditions is true:
- We have Your permission to make the disclosure;
- The disclosure is consistent with the purpose for which the Personal Information was obtained;
- The disclosure is to financial service providers in order to fulfill and carry out the purchase and provision of services and/or goods requested by You;
- The disclosure is permitted by relevant law;
- The Personal Information to be disclosed is publicly available;
- The disclosure is reasonably related to the sale or other disposition of all or part of our business or assets;
- The disclosure is for our own marketing purposes or, with Your authorization, for the marketing purposes of third parties;
- The party to whom the disclosure is made controls, is controlled by or is under common control with Acting Resource Guru;
- The disclosure is, in our sole and absolute discretion, necessary for the establishment or maintenance of legal claims or legal compliance, to satisfy any law, regulation, subpoena or government request or in connection with litigation;
- The disclosure is to outside businesses to perform certain services for us, such as maintaining our Site and Services, mailing lists, processing orders and delivering services and products, sending postal mail, processing claims for lost or stolen certificates, providing marketing assistance and data analysis (“Administrative Contractors”).
Prior to sharing of Your Personal Information with others, agreements are made between Acting Resource Guru and such outside parties to whom we are transferring data. If Acting Resource Guru becomes aware that any such outside party is improperly using or disclosing Personal Information, it will notify that outside party and request that it take reasonable steps to cease such use or disclosure.
We may also disclose aggregate visitor data in order to describe the use of the Site and Services to our existing or potential business partners or other third parties, or in response to a government request. We may also share aggregated demographic and preference data with third parties to enable the provision of targeted information, promotions, offers and/or discounts on services and products.
Your Rights: Choice to Opt-in/Opt-out
Acting Resource Guru aims to take reasonable steps to allow you to correct, amend, delete, or limit the use of your Personal Data. Whenever made possible, you can update your Personal Data directly within your account setting section. If you are unable to change your Personal Data, please contact us to make the required changes.
If you wish to be informed what Personal Data we hold about you and if you want it to be removed from our systems, please contact us.
In certain circumstances, you have the right:
- To access and receive a copy of the Personal Data we hold about you
- To rectify any Personal Data held about you that is inaccurate
- To request the deletion of Personal Data held about you
You have the right to data portability for the information you provide to Acting Resource Guru. You can request to obtain a copy of your Personal Data in a commonly used electronic format so that you can manage and move it.
To help You review, edit, and control how we use much of the information we collect about You, You can update certain information and unsubscribe from receiving specific types of email messages and telephone calls by sending an email to support@ActingResourceGuru.com. This may cause you to not receive certain e-mails, such as account status and billing related emails.
You can also ask us whether we are keeping information about You, how Your information is being used, to update or delete Your information or opt-out of the collection and use of certain information, by sending an e-mail to support@ActingResourceGuru.com specifying the nature and scope of Your request. If You choose to delete Your information or opt-out of the collection and use of Your information, You understand that certain services may no longer be available to You and that we may revoke your membership. Please state in Your correspondence the details of Your request. We may require proof of Your identity before we provide You with the requested information. We allow You to challenge the data that we hold about You and, where appropriate, You may have the data erased, rectified, amended or completed. Approved requests will be processed within ten (10) days of the date on which we approve the request.
Data Security, Integrity, and Access
The Personal Information that You provide and we collect is stored within databases that we control directly or through our Administrative Contractors. As we deem appropriate, we use security measures consistent with industry standards, such as firewalls, to protect Your Personal Information. Our payment processors use industry standard encryption technology to protect credit card and password information. However, since no security system is impenetrable, we cannot guarantee the security of our databases, nor can we guarantee that information You supply will not be intercepted while being transmitted to us over the Internet.
Your information may be transferred to, and maintained on, computers located outside of Your state, province or country where the privacy laws may not be as protective as those where You live. If You are located outside the United States and choose to provide information to us, please be aware that we transfer Personal Information to the United States and process and store it there. By submitting Your Personal Information, You consent to having Your personal data transferred to, processed and stored in the United States.
Acting Resource Guru may assign You a user ID and a password as part of Your participation and access to the Site and Services. Your user ID and password may only be used by You. You may not share Your user ID and password with anyone else, and You are solely responsible for maintaining and protecting the confidentiality of Your user ID and password. You are fully responsible for all activities that occur under Your user ID and password. You can access and update Your login information on Your “My Account Information” webpage.
We may provide paid products and/or services within the Service. In that case, we use third-party services for payment processing (e.g. payment processors).
The payment processors we work with are:
Third Party Websites and Links
Please note that You may have cookies placed on Your computer by third-party websites that refer You to our Website. Although we do not share Your Personal Information with these third-party websites unless You have authorized us to do so, they may be able to link certain non-personally identifiable information we transfer to them with Personal Information they previously collected from You. Please review the privacy policies of each website You visit to better understand their privacy practices. In addition, Acting Resource Guru would like to inform You that, anytime You click on links (including advertising banners) that take You to third-party websites, You will be subject to the third parties’ privacy policies. While we support the protection of our customers’ privacy on the Internet, Acting Resource Guru expressly disclaims any and all liability for the actions of third parties, including, but without limitation to, actions relating to the use and/or disclosure of Personal Information by third parties.
Acting Resource Guru does not intend the Site and Services to be used by individuals under the age of 18 without the supervision of a parent or guardian 18 years of age or older. Acting Resource Guru relies upon parents or guardians 18 years of age or older to determine if the Site and Services is appropriate for the viewing, access or participation by such individuals under the age of 18. If an individual under the age of 18 uses the Site and Services, such individual may only use the Site and Services under the supervision of a parent or guardian 18 years of age or older.
We do not seek or knowingly collect any Personal Information about children under 13 years of age. If we become aware that we have unknowingly collected Personal Information from a child under the age of 13, we will make commercially reasonable efforts to delete such information from our database.
Governing Law; Visitors Residing Outside the United States
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